Managing intermittent FMLA leave while minimizing fraud and abuse is challenging. J.L. Nick & Associates offers HR consulting in Erie, PA and Pittsburgh, PA to help you navigate the best practices and efficiently meet the needs of your employees. Read our top 10 tips to make the FMLA management process as smooth as possible. Ten “Musts” for a Smooth FMLA Management Process Require medical certification Make sure certification is sufficient Contact the physician for verification. . .